Hourly rate: $33.94–$43.23/hr plus penalties and allowances.
Looking for meaningful support work?
At Hikma House, we match support workers with participants who have complex and challenging needs, and we back you with real training, support and growth.
We’re seeking support workers who are:
✨ Empathetic and open-minded
✨ Reliable and proactive
✨ Great communicators and team players
About Hikma House
Hikma House Pty Ltd is a registered NDIS provider supporting people with complex and challenging needs to live safely, comfortably and with dignity in the community.
Role snapshot
Job type: Casual
Shifts: 6-8 hour shifts with flexible hours. Build your roster to suit you. From 24 hours up to 40 hours per week if desired.
Locations: Mainly Northern & Southeastern suburbs
Participants: Adults with psychosocial disability, autism, behaviours of concern and/or high physical support needs, usually in 1:1 or 2:1 SIL and community-based settings.
Shift types: Day, afternoon, sleepover and weekend shift available, rosters tailored to your availability.
What you’ll do
No two days are the same. Every shift, you’ll make a real difference by:
- Providing respectful personal care and medication support
- Preparing simple, healthy meals and helping keep homes calm and comfortable
- Getting out into the community: appointments, shops, social outings and activities
- Building genuine connections and creating positive daily routines
- Supporting participants to work towards their own goals – more independence, confidence and community involvement
What you’ll need (Essential)
- Minimum 12 months’ experience in complex care / behaviours of concern
- Minimum Certificate III in Individual Support, Disability or Community Support (or equivalent)
- NDIS Worker Screening Check
- Working With Children Check
- Current relevant certificates (e.g. First Aid/CPR, manual handling, medication, NDIS modules, etc.)
Why you’ll love working with Hikma House
Real growth: Ongoing training, including online NGO leadership courses, with many staff progressing into Team Leader or House Manager roles.
Constant support: You’re supported every step of the way, with guidance, debriefing and access to resources like our Employee Assistance Program (EAP) whenever challenges arise.
Full transparency: We value honest, clear communication and keeping you in the loop.
Your ideas matter: We genuinely value staff input, your ideas and feedback directly shape how we support clients and improve our services.
This is the Hikma Standard; exceptional support starts with empowered workers. At Hikma House, we invest in our team so they can provide safe, dignified and reliable care that genuinely improves the lives of the people we support.
Limited spots available. Apply now!